Who is Distributed Computing Experts Corporation?

Distributed Computing Experts Corporation, incorporated in 1995, is a Calgary-based computer consulting company specializing in Unix and Windows system administration and network security. DC Experts (as we're usually known) has provided information technology services to a diverse set of companies.

What differentiates DC Experts from other consulting firms?

Most of the system administration/network security consulting companies in Calgary are at one of two extremes: Either they are individual contractors, or they are large, multinational technology services firms.

The single person companies are limited in breadth of services they can provide. For example, they are unable to provide continuous (7 x 24 x 365) on-call service to their customers. No matter how skilled a particular individual is, they will eventually encounter a problem that needs a fresh set of eyes to understand. In short, they cannot provide a comprehensive solution for managing enterprise-sized systems.

On the other hand, the large, consulting companies can be too large. Many have tens of thousands of employees. They work well with similarly-sized companies. What happens when they apply their "world-class processes" to customers only a fraction of their size is they are perceived as being bureaucratic and overpriced. Any attempt by the customer to streamline the procedures fails because they are not large enough to influence the behemoth. One only needs to look at the many failed efforts at outsourcing to convince oneself that this is true.

DC Experts, on the other hand, is able to provide solutions ranging from single person contractors to complete management of the organization's information systems. Our system administration and network security skills are equivalent or superior to any of the large outsourcers. Our pricing is comparable to the individual contractors. We believe in reasonable processes that enhance rather than strangle productivity.

DC Experts understands the business issues underlying technical solutions. Our background includes strategic planning, budget preparation and project management. DC Experts communicates effectively in both written and oral form.

Who are some of DC Experts' customers?

We are sensitive to the privacy of our customers, however, references are available upon request. Our customers include some of the finest corporations in their respective fields:
• A prominent manufacturer of telecommunications equipment
  • DC Experts managed the systems that tracked the manufacture of circuit packs through the build, test and troubleshooting phases of production.
  • The customer turned to DC Experts over much larger competitors to minimize downtime costs (>$100,000 USD / hour)
  • 24-hour per day on-call support
• A major gas pipeline company
  • DC Experts provided information security services including firewall management, intrusion detection system configuration and generation of security policies
• Electric Utility
  • System administration of Unix and Windows servers
• Government Organizations
  • A range of services to various levels of government
• 50->500 person Companies
  • firewall sales, installation and management
  • server management
  • risk assessments
• Calgary's most successful Internet Service Provider (>60% of market share before acquisition)
  • initial system design and configuration